Privacy Policy

Bravo Estates LLC – Privacy Policy

Effective Date: December 4, 2025

Bravo Estates LLC (“Bravo Estates,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, our website, or our services.

1. Information We Collect

Personal Information

We may collect the following personal information when you submit forms, request services, or communicate with us:

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Property details or service requirements
  
  

• Any additional information voluntarily provided during service coordination
  
  

Non-Personal Information

We may collect non-identifiable information automatically, including:

• Browser type and version
  
  

• Device information
  
  

• Usage data
  
  

• Cookies and analytics data
  This information helps us improve site performance, user experience, and operational efficiency.
  
  

2. How We Use Your Information

We use the information we collect to:

• Deliver estate management, coordination, and concierge services
  
  

• Communicate with property owners and managers
  
  

• Send service updates, appointment reminders, and notifications
  
  

• Coordinate work with approved vendors and contractors
  
  

• Improve our website, operational systems, and service offerings
  
  

• Maintain records and comply with legal or regulatory obligations
  
  

3. SMS Communications (A2P-Compliant Section)

By providing your phone number through our website, booking pages, contact forms, or direct communication, you consent to receive SMS messages from Bravo Estates LLC. These may include:

• Appointment reminders
  
  

• Service confirmations
  
  

• Property updates
  
  

• Operational or scheduling notices
  
  

Message frequency may vary. Standard message and data rates may apply.

Opt-Out:
You may opt out at any time by replying STOP to any message. To resume messages, reply START.

Bravo Estates does not sell, rent, or share phone numbers with third parties for marketing purposes. SMS communication is used solely for service-related purposes.

4. Sharing of Information

We do not sell or rent personal information. We may share information only in the following situations:

• With vendors, contractors, or service providers performing work on your property
  
  

• With property owners or authorized managers involved in service decisions
  
  

• When required to comply with applicable law, legal process, or governmental requests
  
  

• To protect the rights, property, or safety of Bravo Estates or our clients
  
  

All vendors used by Bravo Estates operate independently and are responsible for their own privacy and data-handling practices.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

• Enhance functionality
  
  

• Improve site performance
  
  

• Understand user behavior
  
  

You may disable cookies through your browser settings, though some website features may not function properly.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we take precautions, no system can guarantee complete security.

7. Your Rights & Choices

You may request:

• Access to personal information we hold
  
  

• Corrections or updates
  
  

• Deletion of certain information where applicable
  
  

To submit a request, email us at PrivacyPolicy@bravoestates.net.

8. Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will revise the Effective Date at the top of this page. Continued use of our website or services after modifications indicates acceptance of the updated policy.